Commercial Account Handler - Newcastle & Gateshead

Financial Services - Commercial & Office Support
Ref: 4475 Date Posted: Monday 09 Dec 2019
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Commercial Account Handler
Full time, Permanent Role

Kelburn Recruitment are pleased to be working with one of the North of England’s fastest growing independent insurance brokers. They are now looking to recruit a Commercial Account Handler to join them on a permanent basis at their Office based in Gateshead.

The Role

  • Accurately gather material information from clients, assessing their demands & needs, ensuring that a fair presentation of the risk is obtained.
  • Respond to client & insurer queries in a timely and accurate manner
  • Checking policy documents (including endorsements) for accuracy prior to receipt by clients
  • To process correspondence, Mid Term Adjustments, renewals, pre-renewal activity, quotations and computer input as applicable to the role
  • To understand the client’s situation, opportunities and problems and design of appropriate solutions.
  • To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
  • A stimulating work environment with a productive, energetic and supportive team.

The Person

  • Ideally you will have 2 years+ commercial insurance experience. Candidates without 2 years commercial insurance experience will be considered if they have experience of working within the financial services market.
  • Skills, attitude and resilience required to work alongside experienced Account Executives in a fast-paced environment.
  • Maintain both quality and efficiency in line with the agreed service standards and KPIs
  • Will have strong IT skills and be familiar with all Microsoft Packages.

This is a great opportunity to join a successful business. In return they offer a competitive salary, Bonus and benefits package.