Customer Service Advisor 2 Week Vertu Campaign - Newcastle & Gateshead

Call Centre - Commercial & Office Support
Ref: 4447 Date Posted: Thursday 15 Aug 2019
LinkedIn ShareShare
More

Kelburn Recruitment is working with a leading call centre based in Gateshead who are looking to recruit Inbound Customer Service Advisor’s to support their growing business. The contact center is based in Follingsby Park and is easily accessible by public transport. If you are travelling by car there is free on-site parking.

This is a temporary campaign starting on the 27th August 2019 for 2 weeks

Working hours 09:30 - 18:00

Customer Service Advisor Responsibilities:

  • Answering telephone enquirers and passed them to the appropriate individuals in an efficient and timely manner
  • Ensure that any customer complaints are handled in a professional and timely manner also that they are passed to the appropriate Manager if needed
  • Ensuring that the telephone is always answered in a professional manner

Candidates required to have the following:

  • Previous experience working within a call center environment or customer service role is essential
  • Excellent attention to detail
  • Computer literate good knowledge of word and excel
  • Outbound or inbound telephone experience
  • Excellent interpersonal and professional communication skills

If you have experience of working in a customer advisor role we would like to hear from you. Apply today with your CV to Carl. This is a great opportunity to gain a permanent job for the right candidate.