Energy Specialist - Newcastle & Gateshead

Commercial & Office Support
Ref: 4430 Date Posted: Monday 17 Jun 2019
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Kelburn Recruitment is working with a leading call centre based in Gateshead who are looking to recruit Energy Specialists to support their growing business. The contact centre is based in Follingsby Park and is easily accessible by public transport. If you are travelling by car there is free on-site parking.

This is a temporary to permanent contract and full training will be given. The client is looking for well-mannered confident individuals and someone who can get along with others. There is also the chance of progression.

The call centre is open Monday-Sunday 8am-10pm so you must be available for shifts between this time.

Energy Specialist / Customer Service Advisor Responsibilities:

  • Answering telephone enquiries and assisting with the reduction of a backlog of email enquiries
  • Ensure that any customer contact is carried out in a professional manner
  • Ensuring that the telephone is always answered in a professional manner

Candidates required to have the following:

  • Previous experience working within a call centre environment or customer service role is essential
  • Excellent attention to detail 
  • Computer literate good knowledge of word and excel
  • Outbound or inbound telephone experience
  • Excellent interpersonal and professional communication skills

If you have experience of working in a customer advisor role we would like to hear from you. Apply today with your CV. This is a great opportunity to gain a permanent job for the right candidate.