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Customer Service

Customer Service  Kelburn Recruitment is working with a leading call centre based in Gateshead who are looking to recruit Inbound Customer Service Advisor’s to support their growing business. The contact center is...

Legal Update

Legal Update  It is that time of the year when we take time out to consider recent and upcoming employment legislation together with the implications of recent Employment Tribunal (ET) decisions. We hope that you find this summary useful and if you...

Vegetarianism – is it a Belief Under the Equality Act?

Vegetarianism – is it a Belief Under the Equality Act?  The Tribunal held at a preliminary hearing in Conisbee v Crossley Farms Ltd and others that vegetarianism was not a belief qualifying for protection under the Equality Act 2010. In this case, Mr Conisbee alleged that he suffered discrimination on...

Holiday pay claims on the rise as over a million workers are getting no paid leave at all

Holiday pay claims on the rise as over a million workers are getting no paid leave at all  The holiday season is in full flow.  Whilst many are enjoying a Summer break, recent research shows that not all workers are receiving their holiday entitlement as they should.   UK workers are entitled to a minimum of 5.6 weeks of...

Holiday Pay - recent legal decisions

Holiday Pay - recent legal decisions  With the holiday season now upon us, it is timely to consider two recent decisions in the seemingly endless stream of holiday pay cases that we have witnessed in recent years. Must holiday pay include regular voluntary overtime? The Court...

Introducing the Good Work Plan Changes

Introducing the Good Work Plan Changes  Removal of the Swedish Derogation   The Agency Workers (Amendment) Regulations 2019 (the “Regulations”) were made on 28 March 2019 and will come into force on 6 April 2020. The practical effect of the Regulations is that they will remove “pay...